Hayley

Hayley is a dedicated and highly experienced administrative professional with a strong background across Aged Services, Disability Services, and customer-focused roles in both local government and the private sector. Her in-depth understanding of the NDIS and its operational requirements enables her to provide exceptional support to clients, families, and teams navigating the disability support system. With a reputation for being warm, approachable, and highly organised, Hayley excels in fast-paced environments where attention to detail and clear, compassionate communication are essential. She is skilled in managing complex administrative processes, maintaining accurate records, and ensuring seamless service delivery – all while building strong, positive relationships with clients and colleagues alike. Hayley’s adaptability and proactive approach allow her to contribute meaningfully to team goals, and her genuine commitment to inclusion and client-centred support makes her a valued asset in any organisation. She looks forward to bringing her professionalism, empathy, and enthusiasm to her role at Capability Support Services, helping to create a smooth, supportive, and empowering experience for everyone involved.