Capability Support Services

Enriching lives Every 
Step
Second
Day

Capability Hub Coming Soon

Unlocking
Capabilities

At Capability Support Services, we truly take a collaborative approach to support every aspect of your life. Our team of skilled practitioners are here to empower you, helping you make the most of your NDIS plan. We specialise in allied health assessments, ongoing therapy and positive behaviour support. Our goal is simple: to help you live more independently, confidently, and happily. At Capability, you’re not just a person– you’re at the heart of everything we do.

Let’s work together to unlock your full potential! Get in touch today!

Our Services

Occupational Therapy

Helping you master everyday skills so you can live life your way!

Speech Therapy

Bringing communication support to you, wherever you are—because your voice matters!

Physiotherapy

Get moving, stay active, and feel your best with fun and functional therapy!

Positive Behaviour Support

Empowering you with strategies to navigate life’s challenges with confidence!

Psychology & Assessments

Providing expert assessments to help unlock the right support for your unique journey!

Embracing and Empowering Your Capability!

The Capability Way

Discover the Difference

Capability Support Services Logo

Collaborative Approach

✔ A fully integrated team working together for the best outcomes
✔ Seamless coordination across therapies to ensure meaningful progress

Person Centred Support

✔ Every individual is valued, not just a number
✔ Support that aligns with personal goals and real-life needs

Experienced & Compassionate Professionals

✔ Skilled, dedicated team committed to making a real difference
✔ Genuine care, respect, and understanding for every participant

Community-Focused & Accessible Services

✔ Bringing Allied Health support to rural, remote, and outreach areas
✔ Supporting individuals where they live, work, and thrive

Join our dynamic team at Capability! We’re all about creating positive changes and improving quality of life. 

Rural, Remote &
Outreach!

Capability Support Services is expanding to better serve rural, remote, and outreach communities with expert allied health assessments and face-to-face behaviour support. We’re committed to bringing high-quality, person-centred support to more people, ensuring that distance is never a barrier to the support you deserve. Get in touch today to learn how we can help!

Our Servicing Areas in Gold Coast

Submit a referral today and unlock your full potential!

Client Feedback

Hear what others have to say about us

The best part of the support my family member gets from Capability Support Services is the communication between his Behaviour Practioner and him regarding trying to solve any issues.

Careers | Capability Support Services
Client Feedback Comments to Audit team

Capability Support offer a friendly professional service from the admin team to clinicians. The clinician is always available or offers availability to discuss matters in a timely manner. The clinician has been present and become involved with the disciplinary team which has increased the level of support offered.

Careers | Capability Support Services
Client Feedback Comments to Audit team

The kind nature in which all staff conduct themselves and the eagerness to support clients and have things completed not only fast but to a very high standard

Careers | Capability Support Services
Client Feedback Comments to Audit team

They provide a holistic person-centered approach and think outside of the box for the best possible way to support the participant Capability Support services is person based and the reports are amazing

Careers | Capability Support Services
Client Feedback Comments to Audit team

I have worked for several companies and this one by far is the only one that actually implements what is promised in terms of treatment of staff! It is so refreshing

Careers | Capability Support Services
Therapist Feedback Comments to Audit team

CSS is a great company, the induction process has been simple and effective

Careers | Capability Support Services
Therapist Feedback Comments to Audit team

Fantastic support from director. Clear communication within team.

Careers | Capability Support Services
Therapist Feedback Comments to Audit team

What our therapists say about working with CSS

Vanessa Gutierrez - Psychologist / Behaviour Support Practitioner
Vanessa Psychologist

Having known and worked with Shokria for several years, I can confidently say she embodies the highest standards of professionalism, integrity, and compassionate leadership. Joining her in her new venture with Capability Support Services has been both a natural progression and a privilege. Shokria leads with vision and heart—she cultivates a values-driven environment where clinicians are genuinely supported to thrive. Her unwavering commitment to excellence in client outcomes is matched by her dedication to practitioner wellbeing and growth. The systems at Capability SS are thoughtfully designed, providing the right balance of structure and flexibility, enabling me to deliver high-quality services while maintaining a sustainable work-life balance. The culture at Capability SS is collaborative, empowering, and grounded in mutual respect. Regular check-ins, access to resources, and a shared purpose make it a truly rewarding place to work. I’m proud to be part of a team that is not only clinically robust but also genuinely invested in making a meaningful difference in people’s lives, both for clients and staff alike.

Jessica Ross - Clinical Lead Occupational Therapist
Jessica Occupational Therapist

Capability SS has an excellent & supportive workplace culture with user friendly systems for busy therapists. # love the use of team chat & daily communications on mobile phone.

Lydia Crick - Occupational Therapist Paediatric
Lydia Occupational Therapist

From moment I joined, I felt deeply supported and genuinely valued. The culture is one of warmth, collaboration, and purpose , with a strong emphasis on flexibility, professional growth, and meaningful impact. It’s a privilege to be part of a team so committed to empowering both clients and clinicians alike.

Akanksha Kohli - Provisional Psychologist/Behaviour Support Practitioner - Gold Coast & Brisbane
Akanska PBS Practitioner

The team vibe is really friendly and supportive-everyone genuinely wants to be here, and you can feel that. People respect each other, listen to different opinions, and work well together. As a result communication is also super easy, and everyone is approachable whether it’s with the team, admin team or my supervisor. It makes everything flow more smoothly and helps me stay on top of things. I also love the flexibility. I always know the senior and admin teams are there if I need support. Systems are all already in place which makes things so straightforward.

Nanette Van Der Merwe- Occupational Therapist - Brisbane
Nanette Occupational Therapist

Capability SS has been such a supportive and understanding workplace. I'm able to manage my time and schedule to suit my participants needs and also be flexible when needed for my personal life #mumlife. The team is supportive and always eager and happy to share knowledge and contribute to each other's learning.

Sujin Kim Speech Pathologist - Gold Coast & Brisbane
Sujin Speech Therapist

Working with Capability has been an incredibly positive experience from day one. I’ve felt truly seen, supported, and valued by both management and colleagues. The flexibility, responsiveness to feedback, and genuine commitment to staff make it an exceptional and empowering place to work.

Danielle Lamble Paediatric/Adult Occupational Therapist - Gold Coast & Brisbane
Danielle Occupational Therapist

I love working for Capability Support Services because of the incredibly supportive team culture, the clear and consistent systems in place, and the opportunity to make a real difference in people’s lives through work that I’m deeply passionate about. It’s a place where I feel genuinely valued and empowered to do what I love every day.

Caleb Hay - Behaviour Support Practitioner/Social Worker - Gold Coast, Brisbane & Northern Rivers NSW
Caleb Positive Behaviour Support Practitioner 

Working with Capability Support Services as a Behaviour Support Practitioner has been a genuinely enjoyable experience—the flexibility is fantastic, but it's the professionalism and consistent support from Shokria and the team that truly sets them apart, ensuring both practitioner wellbeing and a high standard of service delivery. Their values-driven approach creates a positive environment where you feel empowered to grow, contribute meaningfully, and make a real impact.

Holly Message - Occupational Therapist
Holly Occupational Therapist 

Working with Capability has given me the rare balance of professional autonomy and unwavering support. It’s a place where I feel trusted, valued, and constantly inspired by the impact we get to make in people’s lives. I’ve never felt more supported in my role as an OT. The flexibility, team culture, and the way Capability genuinely prioritises both staff and participants make this such a rewarding place to work.

Laura Holmes - Occupational Therapist
Laura Occupational Therapist 

CSS is truly one of a kind. Shokria is deeply person-focused—whether you're a participant or an employee, you're never just a number. She leads with care and puts people first. As an employee, I’ve experienced genuine support, flexibility, and a positive work culture. I would highly recommend CSS to NDIS participants and families, as well as to allied health professionals seeking a supportive and values-driven workplace.

Jade Stapleton - Psychologist - Brisbane & Gold Coast
Jade Psychologist 

Working with Capability Support Services is professionally rewarding.  CSS prioritises client outcomes as well as ensuring the support for clinicians is responsive and well-structured.  The team provides the necessary resources and support for clinicians to be able to perform our roles remotely but most of all efficiently and effectively. Contracting to CSS has made my work-life balance manageable, offering the flexibility I need to balance my professional and personal responsibilities. The focus on professional growth and well-being creates a supportive and collaborative work environment, regular check-ins from management add to making it a pleasure to be part of this team.

Aden Nock - Psychologist
Aden Psychologist

I have been working with Capability Support Services for a few months now, and the level of support, trust, and community within the organisation blows me away. There is an ease and flexibility & ongoing support to take on more complex and interesting cases.

Providing services to children and adults, across the lifespan

NDIS Participants
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We have assisted to date across Brisbane and Gold Coast.
NDIS Providers
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We have networked & formed connections with.
Therapists
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Highly experienced allied health therapists with years of industry experience.

Our Referral Forms