Bringing therapy beyond clinic walls
At Capability Support Services, we know that many people miss out on vital supports because of distance, waitlists, or access barriers. That’s why we’ve launched Health Without Walls, a pioneering telehealth initiative that brings therapy directly into communities, no matter where participants live.
While we prepare to open our first office in the Northern Territory, Health Without Walls ensures that participants can begin accessing the assessments and therapies they need today to all areas Australia wide, with a focus area in Darwin.
Our Telehealth Services
Behaviour assessments and plan development via secure telehealth and webinars
Coaching families, support workers, and schools in real time
Ongoing plan reviews and training to maintain positive outcomes
- Comprehensive FCA’s delivered virtually
- Assessment of daily living, mobility, and independence
- Reports designed to meet NDIS requirements and support funding applications
Cognitive assessments (e.g., intellectual functioning, adaptive behaviour)
Behavioural and psychosocial assessments
Evidence-based recommendations to guide supports and planning
Communication, language, and swallowing assessments
Therapy sessions designed for both children and adults
Use of visuals, interactive tools, and family coaching to embed skills
Ongoing therapy sessions person centred to meet individual needs
Support for mental health, emotional wellbeing, and behaviour regulation
Flexible scheduling to reduce wait times and maintain continuity of care
Why Telehealth?
- Immediate access: No need to wait for travel or office availability
- Equity: Participants in regional and remote areas receive the same quality care as those in cities
- Practical & flexible: Sessions delivered in the comfort of home or school
- Continuity of support: Ongoing therapy and assessments without interruption
- Culturally responsive: All CSS staff receive cultural safety training to ensure services are respectful, inclusive, and effective for Indigenous and multicultural communities.
What's Next?
This is only the beginning. While Health Without Walls is currently focused on telehealth delivery, CSS is preparing to open our first office in Gold Coast and Brisbane. This will allow us to blend in-person outreach with our telehealth model, ensuring participants have access to both face-to-face and virtual care options.
How can we