Telstra Best of Business Awards 2025: CSS Finalist in Championing Health and Building Communities
Out of 20,000 applicants across Australia, Capability Support Services was recognised in the top 1% and named a national finalist in not one, but two out of 7 categories of the Telstra Best of Business Awards, all within just 15 months of launching. A true testament to the power of purpose-driven leadership and a passionate team making a real impact.
For CSS, this recognition is a celebration of our mission to deliver high-quality, person-centred care that empowers NDIS participants to live with dignity, independence, and opportunity; From Positive Behaviour Support, Psychology, Occupational Therapy, Physiotherapy, and Speech Therapy to Aged Care Services and Telehealth, our team ensures that participants across Australia, especially in rural and regional communities, have access to comprehensive and accessible supports
Being recognised in both Championing Health and Building Communities is deeply meaningful; It reflects not only our commitment to improving the health and wellbeing of participants but also our dedication to strengthening the communities we serve. At CSS, true success lies in seeing participants thrive, grow in independence, and experience genuine improvements in their quality of life;
Founded and led by Shokria Siddiqui, our journey has always been guided by compassion, innovation, and a determination to create better outcomes for people with disability; Shokria’s passion for supporting participants with complex behaviours continues to inspire and shape our culture of care
We extend our heartfelt thanks to our exceptional team, the participants and families who trust us, and our partners who share this vision; This finalist recognition is a testament to the collective effort and dedication of everyone who has been part of the CSS story;
A big thank you to Telstra for the rigorous awards process, and congratulations to all the finalists and winners. We are honoured to be in such outstanding company!
Capability Support Services will continue to serve with dedication, heart, and innovation, breaking barriers and setting new benchmarks in the NDIS industry; Together, we will keep empowering participants, strengthening communities, and raising the standard of excellence in disability support across Australia
CSS wins title Gold Coast Young Entrepreneur 2025- start up award!
Capability Support Services (CSS) is proud to announce that its Founder & Director, Shokria Siddiqui, has been awarded the Gold Coast Young Entrepreneur Award – Start-Up Category for 2025. This prestigious award, presented by Business News Australia, recognises outstanding leadership, innovation, and purpose-driven entrepreneurship across the whole Gold Coast region.
A Leadership Journey Fueled by Purpose:
Shokria began CSS with a simple yet powerful vision: to close the gap in quality NDIS services and provide meaningful, personalised support to individuals and families across Queensland and beyond. Her commitment to putting people first has become the heartbeat of the organisation and a guiding force in every decision and service delivered.
This award marks an exciting milestone in the CSS journey — a celebration of not just individual achievement, but the collective effort of a team united by purpose.
Celebrating the CSS Team:
In her acceptance speech, Shokria extended heartfelt thanks to the entire CSS team:
“A heartfelt thank you to every member of our Capability Support Services team — our dedicated therapists, incredible management team, and outstanding admin team. Your passion, commitment, and teamwork are what make this achievement possible. You’re the heartbeat of everything we do, and I’m beyond proud of what we’ve built together.”
Gratitude to Our Community:
CSS also wishes to acknowledge the wonderful families, support coordinators, and stakeholders who continue to place their trust in the team. Their belief in CSS’s mission and ongoing partnership has made it possible to support participants in leading safer, healthier, and more independent lives.
Acknowledging Our Partners:
CSS gives a special shoutout to its amazing partners who have played vital roles in this success:
- Fluent Group
- Salesforce
- StellaFortis Consulting PTY LTD
- 21 Webs
- Each of these organisations has supported CSS with innovation, collaboration, and shared purpose — helping us grow, scale, and stay true to our commitment to quality.
Looking Ahead:
CSS extends warm congratulations to all other award recipients across different categories and a big thank you to Business News Australia for celebrating businesses that strive to make a difference.
CSS also incredibly proud to share that it is now entering the national awards for the Young Entrepreneur Awards, alongside other exceptional winners from across Australia. The national gala will be held on November 29th, 2025, and we’re honoured to be standing among such inspiring leaders and changemakers.
Here’s to many more milestones, meaningful growth, and continuing to create lasting change — together.
