Capability Support Services
At Capability Support Services, we truly take a collaborative approach to support every aspect of your life. Our team of skilled practitioners are here to empower you, helping you make the most of your NDIS plan. We’re trained in allied health assessments, ongoing therapy and positive behaviour support. Our goal is simple: to help you live more independently, confidently, and happily. At Capability, you’re not just a person– you’re at the heart of everything we do.
Let’s work together to unlock your full potential! Get in touch today!
Speech Therapy
Bringing communication support to you, wherever you are—because your voice matters!
Physiotherapy
Get moving, stay active, and feel your best with fun and functional therapy!
Positive Behaviour Support
Empowering you with strategies to navigate life’s challenges with confidence!
Psychology & Assessments
Providing assessments to help unlock the right support for your unique journey!
We have assisted to date across Australia.
The Capability Way
Discover the Difference
Collaborative Approach
✔ Seamless coordination across therapies to ensure meaningful progress
Person Centred Support
✔ Support that aligns with personal goals and real-life needs
Experienced & Compassionate Professionals
✔ Genuine care, respect, and understanding for every participant
Community-Focused & Accessible Services
✔ Supporting individuals where they live, work, and thrive
Join our dynamic team at Capability! We’re all about creating positive changes and improving quality of life.Â
Capability Support Services is expanding to better serve rural, remote, and outreach communities with allied health assessments and face-to-face behaviour support. We’re committed to bringing high-quality, person-centred support to more people, ensuring that distance is never a barrier to the support you deserve. Get in touch today to learn how we can help!
Submit a referral today and unlock your full potential!
What our therapists say about working with CSS
Having known and worked with Shokria for several years, I can confidently say she embodies the highest standards of professionalism, integrity, and compassionate leadership. Joining her in her new venture with Capability Support Services has been both a natural progression and a privilege. Shokria leads with vision and heart—she cultivates a values-driven environment where clinicians are genuinely supported to thrive. Her unwavering commitment to excellence in client outcomes is matched by her dedication to practitioner wellbeing and growth. The systems at Capability SS are thoughtfully designed, providing the right balance of structure and flexibility, enabling me to deliver high-quality services while maintaining a sustainable work-life balance. The culture at Capability SS is collaborative, empowering, and grounded in mutual respect. Regular check-ins, access to resources, and a shared purpose make it a truly rewarding place to work. I’m proud to be part of a team that is not only clinically robust but also genuinely invested in making a meaningful difference in people’s lives, both for clients and staff alike.
Capability Support Services is exceptional. A company of true integrity. A team that supports eachother and strives for excellent support for participants. An owner of a business that honestly leads with heart. Leadership that is highly experienced, focused, and happily available. In PBS we use a framework called Capable Environments and it is a beautiful approach in assisting people to reach their potential. I have been both impressed and appreciative to have found that this very framework is interwoven into the essence of this company. Shokria, the owner, is authentic, approachable, and humble. If owners are the centre of a business then I am grateful that ours is immensely skilled and leads with humanistic compassion.
Working with Capability has been an incredibly positive experience from day one. I’ve felt truly seen, supported, and valued by both management and colleagues. The flexibility, responsiveness to feedback, and genuine commitment to staff make it an exceptional and empowering place to work. You can see the heart of a company by getting to know its leader. Shokria is without a doubt the most caring, generous, and intelligent human. CSS's success can be attributed to how hardworking Shokria is. She is the kind of leader who truly leads by example. Extra bonus points because outside of work hours she actually is also SO FUN! Does your boss let you slap them with tortillas? (Updated on 13th November 2025)
I love working for Capability Support Services because of the incredibly supportive team culture, the clear and consistent systems in place, and the opportunity to make a real difference in people’s lives through work that I’m deeply passionate about. It’s a place where I feel genuinely valued and empowered to do what I love every day.
Working with Capability Support Services as a Behaviour Support Practitioner has been a genuinely enjoyable experience—the flexibility is fantastic, but it's the professionalism and consistent support from Shokria and the team that truly sets them apart, ensuring both practitioner wellbeing and a high standard of service delivery. Their values-driven approach creates a positive environment where you feel empowered to grow, contribute meaningfully, and make a real impact.
Working with Capability has given me the rare balance of professional autonomy and unwavering support. It’s a place where I feel trusted, valued, and constantly inspired by the impact we get to make in people’s lives. I’ve never felt more supported in my role as an OT. The flexibility, team culture, and the way Capability genuinely prioritises both staff and participants make this such a rewarding place to work.
CSS is truly one of a kind. Shokria is deeply person-focused—whether you're a participant or an employee, you're never just a number. She leads with care and puts people first. As an employee, I’ve experienced genuine support, flexibility, and a positive work culture. I would highly recommend CSS to NDIS participants and families, as well as to allied health professionals seeking a supportive and values-driven workplace.
Working with Capability Support Services is professionally rewarding. CSS prioritises client outcomes as well as ensuring the support for clinicians is responsive and well-structured. The team provides the necessary resources and support for clinicians to be able to perform our roles remotely but most of all efficiently and effectively. Contracting to CSS has made my work-life balance manageable, offering the flexibility I need to balance my professional and personal responsibilities. The focus on professional growth and well-being creates a supportive and collaborative work environment, regular check-ins from management add to making it a pleasure to be part of this team.
I have been working with Capability Support Services for a few months now, and the level of support, trust, and community within the organisation blows me away. There is an ease and flexibility & ongoing support to take on more complex and interesting cases. Golly, from the moment I came into CSS the team, the leadership have all been enthusiastically welcoming and encouraging. It has been easy to maintain my passion for psychology within CSS. (Updated on 13th November, 2025)
Working with Capability Support Services has been such a rewarding experience. The team fosters a genuinely supportive and positive culture, where the admin staff and Shokria go above and beyond to provide guidance, feedback, and knowledge about the NDIS space. I truly value the flexibility, encouragement, and growth opportunities offered, which make it a workplace that prioritises both therapists and participants. Most importantly, I feel like my work here makes a real difference in people’s lives, which is incredibly fulfilling.
I can confidently say that no matter how chaotic things get, someone in this team will crack a joke, jump in to help, or hand you a coffee and sometimes all three at once. That is what makes working here special. It's a team that gets things done, lifts each other up, and still manages. to have fun along the way.
As an admin team member at CSS I have the privilege of seeing firsthand how dedicated, passionate and supportive our therapists are. I witness the effort that goes into ensuring participants receive high quality care that is person centred, with our therapists going above and beyond to understand participant goals, tailoring their support to meet individual needs.
Working at CSS has expanded my career & pushed me to achieve more than what I thought was possible. Grateful that I'm here & apart of the team is an understatement
After hearing from Sujin about how much she enjoyed working for CSS I had to see it for myself. It is every bit as real, caring and supportive as she made it out to be. The team at CSS, the whole package is like finding a unicorn. Truly exceptional.
The whole team has been wonderful from the get go. I am especially grateful to Shokria, Deb+ Esther for supporting me through my journey in PBS which has all been completely new to me + has been a lot more manageable with their support.
One thing that I've liked about CSS so far is the quality of supervision that has been available, as it has allowed excellent professional growth and understanding of behaviour support under the NDIS.
What I love most about being part of the CSS team is that we're each celebrated, supported and empowered to be our own unique, wonderful selves, and our strengths are utilised, our challenges supported. Behind each report, plan and every moment is shared, authentic and special. Being part of the CSS team feels like being home and being part of the family.
Working at CSS is amazing, challenging & very rewarding. CSS are very supportive in aiding me in managing my complex caseload. I enjoy working with value-centred & awesome people who strive to make a difference.
I love how beautifully supportive the team is, no question is too silly, no help request is ever too much & everyone is always supportive of each others growth. Truly a special place to work.
