Where Great
Therapists Thrive
Your Career. Your Growth. Your Impact.
Collaborative Multidisciplinary Team
Work alongside passionate professionals who value teamwork and shared success.
Supportive Culture
A positive, inclusive environment where you feel valued, supported and empowered.
Focus on Exceptional Outcomes
Make a real difference in the lives of participants every day.
Innovation & Professional Development
Ongoing training, mentorship and opportunities to grow your expertise.
Career Pathways & Leadership Opportunities
Clear pathways for growth and leadership at every stage of your career.
Comprehensive Business Support
Full admin, marketing, accounts and operational support - so you can focus on what you do best.
Complimentary Clinical Tools & Assessments
Access to in-house resources and tools to support high quality practice.
Industry-Leading Technology
Work with smart systems and streamlined processes that make your day easier.
Leading Innovation
Be part of a forward-thinking team driving innovation in allied health.
Peer Support & Team Connection
Regular team events, huddles and connection opportunities.
Giving Back to the Community
We're committed to making a positive impact beyond our services.
Safety & Quality You Can Trust
Strong quality systems, compliance and a culture of continuous improvement.
Join Our Capable Squad
Join our Capable Squad and experience the positive satisfaction by making a difference in the lives of NDIS participants. Explore a rewarding opportunity that allows flexibility, full choice and control. Join us in creating positive change – apply now!
Why Build Your Career with Capability Support Services?
At Capability Support Services, we are proud to be Queensland’s fastest-growing, award-winning allied health team, dedicated to building communities through exceptional care. We offer the best of both worlds by combining genuine employment flexibility, where you choose your caseload, schedule, and location, with the comprehensive support of a strong, multidisciplinary team. Our clinicians thrive within a robust operational framework featuring streamlined systems, consistent referrals tailored to your expertise, and ongoing clinical supervision and mentorship. We are deeply committed to professional growth, diversity, and inclusion, fostering a collaborative, value-driven culture where you have the resources and leadership necessary to focus on what you do best: making a meaningful impact in the lives of our participants.
Introducing Employment Assistance Program
At Capability Support Services, our people are our greatest asset. That’s why we’re committed to investing in initiatives that support the wellbeing, resilience and professional growth of every member of our team.
Through our partnership with BrightHR, all CSS employees and contractors have access to a range of wellbeing resources designed to support them both professionally and personally.
All employees and contractors receive access to our confidential Employee Assistance Program, including:
Why Work With Us?
A Well Supported Workplace
In allied health and NDIS support, clarity is everything. We prioritise a thoroughly structured environment where everyone knows exactly where they stand from day one. Whether you are a therapist hitting the road or part of our management team, you have full access to our comprehensive suite of internal manuals and handbooks. These resources provide a clear roadmap for your daily operations, offering the consistent guidance, streamlined processes, and professional framework you need to excel. When you join our team, you are backed by an organisation that champions order and operational excellence, giving you the confidence to focus on your primary goal: making a meaningful difference for our participants.
What Our Staff Say About Working At CSS
Having known and worked with Shokria for several years, I can confidently say she embodies the highest standards of professionalism, integrity, and compassionate leadership. Joining her in her new venture with Capability Support Services has been both a natural progression and a privilege. Shokria leads with vision and heart—she cultivates a values-driven environment where clinicians are genuinely supported to thrive. Her unwavering commitment to excellence in client outcomes is matched by her dedication to practitioner wellbeing and growth. The systems at Capability SS are thoughtfully designed, providing the right balance of structure and flexibility, enabling me to deliver high-quality services while maintaining a sustainable work-life balance. The culture at Capability SS is collaborative, empowering, and grounded in mutual respect. Regular check-ins, access to resources, and a shared purpose make it a truly rewarding place to work. I’m proud to be part of a team that is not only clinically robust but also genuinely invested in making a meaningful difference in people’s lives, both for clients and staff alike.
Capability Support Services is exceptional. A company of true integrity. A team that supports eachother and strives for excellent support for participants. An owner of a business that honestly leads with heart. Leadership that is highly experienced, focused, and happily available. In PBS we use a framework called Capable Environments and it is a beautiful approach in assisting people to reach their potential. I have been both impressed and appreciative to have found that this very framework is interwoven into the essence of this company. Shokria, the owner, is authentic, approachable, and humble. If owners are the centre of a business then I am grateful that ours is immensely skilled and leads with humanistic compassion. People, culture, opportunity, heart!
Working at Capability Support Services has been a highly rewarding experience. From my first day, I have felt supported, valued, and encouraged. The team is collaborative, dedicated, and genuinely committed to making a positive difference in the lives of the people we support. Leadership fosters a culture of respect, continuous learning, and innovation. It is inspiring to work alongside individuals who share the same values and commitment to delivering high-quality, person-centred services. I am privileged to be part of the CSS team!
Working with Capability has been an incredibly positive experience from day one. I’ve felt truly seen, supported, and valued by both management and colleagues. The flexibility, responsiveness to feedback, and genuine commitment to staff make it an exceptional and empowering place to work. CSS is the only place I've ever worked where the founder actually takes time to get to know each person on the team. You can see the heart of a company by getting to know its leader. Shokria is without a doubt the most caring, generous, and intelligent human. CSS's success can be attributed to how hardworking Shokria is. She is the kind of leader who truly leads by example. Extra bonus points because outside of work hours she actually is also SO FUN! Does your boss let you slap them with tortillas? (Updated on 13th November 2025)
I love working for Capability Support Services because of the incredibly supportive team culture, the clear and consistent systems in place, and the opportunity to make a real difference in people’s lives through work that I’m deeply passionate about. It’s a place where I feel genuinely valued and empowered to do what I love every day.
Working with Capability Support Services as a Behaviour Support Practitioner has been a genuinely enjoyable experience—the flexibility is fantastic, but it's the professionalism and consistent support from Shokria and the team that truly sets them apart, ensuring both practitioner wellbeing and a high standard of service delivery. Their values-driven approach creates a positive environment where you feel empowered to grow, contribute meaningfully, and make a real impact.
Working with Capability has given me the rare balance of professional autonomy and unwavering support. It’s a place where I feel trusted, valued, and constantly inspired by the impact we get to make in people’s lives. I’ve never felt more supported in my role as an OT. The flexibility, team culture, and the way Capability genuinely prioritises both staff and participants make this such a rewarding place to work. The banter and lightheartedness felt amongst the team- all the cliches of working in a family.
CSS is truly one of a kind. Shokria is deeply person-focused—whether you're a participant or an employee, you're never just a number. She leads with care and puts people first. As an employee, I’ve experienced genuine support, flexibility, and a positive work culture. I would highly recommend CSS to NDIS participants and families, as well as to allied health professionals seeking a supportive and values-driven workplace.
Working with Capability Support Services is professionally rewarding. CSS prioritises client outcomes as well as ensuring the support for clinicians is responsive and well-structured. The team provides the necessary resources and support for clinicians to be able to perform our roles remotely but most of all efficiently and effectively. Contracting to CSS has made my work-life balance manageable, offering the flexibility I need to balance my professional and personal responsibilities. The focus on professional growth and well-being creates a supportive and collaborative work environment, regular check-ins from management add to making it a pleasure to be part of this team.
I have been working with Capability Support Services for a few months now, and the level of support, trust, and community within the organisation blows me away. There is an ease and flexibility & ongoing support to take on more complex and interesting cases. Golly, from the moment I came into CSS the team, the leadership have all been enthusiastically welcoming and encouraging. It has been easy to maintain my passion for psychology within CSS. (Updated on 13th November, 2025)
Working with Capability Support Services has been such a rewarding experience. The team fosters a genuinely supportive and positive culture, where the admin staff and Shokria go above and beyond to provide guidance, feedback, and knowledge about the NDIS space. I truly value the flexibility, encouragement, and growth opportunities offered, which make it a workplace that prioritises both therapists and participants. Most importantly, I feel like my work here makes a real difference in people’s lives, which is incredibly fulfilling. THE TEAM! I can't imagine working for anyone else the team makes this the most special company I've ever worked for. IM NEVER LEAVINGGGG
I can confidently say that no matter how chaotic things get, someone in this team will crack a joke, jump in to help, or hand you a coffee and sometimes all three at once. That is what makes working here special. It's a team that gets things done, lifts each other up, and still manages. to have fun along the way.
As an admin team member at CSS I have the privilege of seeing firsthand how dedicated, passionate and supportive our therapists are. I witness the effort that goes into ensuring participants receive high quality care that is person centred, with our therapists going above and beyond to understand participant goals, tailoring their support to meet individual needs.
Working at CSS has expanded my career & pushed me to achieve more than what I thought was possible. Grateful that I'm here & apart of the team is an understatement
The whole team has been wonderful from the get go. I am especially grateful to Shokria, Deb+ Esther for supporting me through my journey in PBS which has all been completely new to me + has been a lot more manageable with their support. Working with Capability Support Services as both a Psychologist and Positive Behaviour Support Practitioner has been an incredibly positive and rewarding experience. Capability fosters a genuinely supportive environment where clinicians are valued, heard, and encouraged to contribute meaningfully to service development. The work is flexible and thoughtfully tailored to practitioners' individual strengths and interests, allowing for both professional growth and high-quality, person-centred outcomes for participants. The team culture is open, collaborative, and solutions-focused, featuring strong interdisciplinary communication and a shared commitment to best practice. I highly value being part of an organisation that prioritises both participant outcomes and clinician support.
What I love most about being part of the CSS team is that we're each celebrated, supported and empowered to be our own unique, wonderful selves, and our strengths are utilised, our challenges supported. Behind each report, plan and every moment is shared, authentic and special. Being part of the CSS team feels like being home and being part of the family. Being valued and supported every day.
Working at CSS is amazing, challenging & very rewarding. CSS are very supportive in aiding me in managing my complex caseload. I enjoy working with value-centred & awesome people who strive to make a difference.
I love how beautifully supportive the team is, no question is too silly, no help request is ever too much & everyone is always supportive of each others growth. Truly a special place to work.
I have worked for capability since may 2025 and have enjoyed working as a part of this amazing supportive team, I have enjoyed learning being able to consult within the team and connect with vulnerable people of all ages backgrounds and abilities. I love how participants are looked after.
Amazing and supportive team
The flexibility and understanding that family is so important. No other job has shown so much understanding I am grateful to be able to be present at home while still having an income
The most amazing team, work culture and CEO.
The culture and the leadership make a tough discipline of work, feel like daisys and sunshine. Truly the best place to work.
The flexibility, support and team.
