We have assisted to date across Australia.
Positive Behaviour Support (PBS) - Sunshine Coast
At Capability Support Services, we take a human-rights-led, person-centred approach to Positive Behaviour Support (PBS). Grounded in the Capable Environments framework, our registered NDIS practitioners work alongside participants, families, and support teams across the Sunshine Coast to understand the “why” behind behaviours of concern, safely reduce or eliminate restrictive practices, and build long-term quality of life.
Â
Meet Olivia, your Sunshine Coast behaviour support practitioner
Meet Olivia, an experienced Advanced Behaviour Support Practitioner dedicated to helping children and young people across the Sunshine Coast build vital life skills, confidence, independence, and meaningful community connections through a person-centred, strengths-based approach. Grounded in Positive Behaviour Support (PBS) and comprehensive Functional Behaviour Assessments (FBAs), Olivia collaborates closely with families, carers, and schools to look beyond surface-level behaviours and design practical, evidence-based strategies that integrate seamlessly into everyday life. Passionate about championing inclusion, reducing restrictive practices, and amplifying the young person’s voice, Olivia delivers expert, trustworthy care designed to foster safe environments where children and young people feel genuinely heard, valued, and empowered.
Submit an Enquiry
Have questions or need assistance? Reach out to us directly. Our team is here to help. 
Quickest Response in the Sector: Submit your enquiry below and we’ll get back to you within 30 minutes (or even sooner!)
Contact Us
Behaviour support on the Sunshine Coast
Local behaviour support that starts in days, not months
Capability Support Services is a registered NDIS provider (4-JFXPAFQ) delivering Positive Behaviour Support across the Sunshine Coast, from Caloundra to Noosa and out to Gympie. Our local work is led by Olivia, an Advanced Behaviour Support Practitioner, who visits people at home, at school and in the community.
We focus on understanding why behaviours of concern happen, then build practical strategies and skills that improve everyday life, while reducing the need for restrictive practices.
Accepting new Sunshine Coast referrals Reviewed by Olivia, Advanced Behaviour Support Practitioner · Updated
- Practitioner level
- Advanced, NDIS Commission
- Intake
- Usually within a few business days
- Enquiry response
- Within 30 minutes
- Where we visit
- Homes, schools, community, SIL
Our process
How positive behaviour support works on the Sunshine Coast
Every step follows the NDIS Behaviour Support Rules, so families and support teams always know what comes next and roughly when.
-
Referral and intake call
Families, support coordinators, schools, SIL providers or the person themselves can refer. We talk through goals, funding and any urgent concerns, then match you with a local practitioner.
Usually within a few business days -
Getting to know the person
We spend time where daily life happens, at home, at school or out in the community, and listen to the people who know them best.
First weeks of support -
Interim behaviour support plan
Where a restrictive practice is already in use or there is immediate risk, we write an interim plan focused on safety and lodge it with the NDIS Quality and Safeguards Commission.
Within 1 month, if required -
Functional Behaviour Assessment
We look at what happens before, during and after behaviours of concern, alongside communication, sensory needs, health, routines and environment, to understand what the behaviour is telling us.
Observation across settings -
Comprehensive behaviour support plan
A plain-language plan with proactive strategies, skill-building and clear guidance on how everyone can respond safely and consistently.
Within 6 months of starting -
Training, implementation and review
We coach families, support workers and teachers to use the plan, track what is working, adjust as needs change and prepare progress reports ahead of NDIS plan reviews.
Ongoing
Not every participant needs an interim plan. If there are no restrictive practices or immediate risks, we move straight from getting to know the person into the Functional Behaviour Assessment.
Who we support
Behaviour support for children, young people and adults
We work with NDIS participants of all ages across the Sunshine Coast, with particular experience supporting children and young people at home and at school.
Ages
- Children
- Teenagers
- Young adults
- Adults
Support needs
- Autism
- Intellectual disability
- ADHD
- Acquired brain injury
- Psychosocial disability
- Complex and co-occurring needs
Settings
- Family homes
- Schools
- SIL and SDA homes
- Community and workplaces
- Telehealth for reviews
Funding and safeguards
NDIS funding and restrictive practices, explained simply
How behaviour support is funded
Specialist behaviour support is usually funded from the Improved Relationships budget within your NDIS plan's Capacity Building supports. If you're unsure whether your plan includes it, your support coordinator or our intake team can check with you.
- Self-managed, plan-managed and NDIA-managed plans
- Charged within the NDIS Pricing Arrangements
- Private clients welcome, without an NDIS plan
Reducing restrictive practices
Our aim is to reduce, and wherever possible eliminate, restrictive practices. When one is in place, we work within Queensland's authorisation process and the NDIS Commission's reporting requirements, while building the proactive strategies that make it unnecessary over time.
- Human-rights-led, guided by the Capable Environments framework
- Clear, regular reviews with families and providers
- Support for SIL providers meeting their reporting obligations
Why Capability
Why Sunshine Coast families and support coordinators choose us
-
An Advanced practitioner, locally
Olivia is assessed at Advanced level, suited to complex referrals, layered presentations and multiple restrictive practices.
-
No long waitlist
Behaviour support waitlists on the Sunshine Coast can run for months. We currently have capacity for new referrals.
-
We come to you
Face-to-face visits from the coast to the hinterland, with telehealth for reviews and families further out.
-
We work with your whole team
We collaborate with schools, support coordinators, SIL and SDA providers, GPs and other therapists so everyone uses the same strategies.
-
More than behaviour support
Psychology, occupational therapy and speech therapy within the same organisation, in person or via telehealth, for joined-up care.
Ready to start behaviour support on the Sunshine Coast?
Send a referral or give us a call. We'll talk through what's happening, check funding and let you know next steps, usually the same day.
Areas we visit
Positive Behaviour Support across the Sunshine Coast
Our NDIS behaviour support practitioners visit homes, schools and community settings across the Sunshine Coast, Noosa and Gympie regions, with telehealth for reviews and remote areas.
Choose your area:
- Positive Behaviour Support Maroochydore MooloolabaKuluinBli BliCoolum Beach View Maroochydore
- Positive Behaviour Support Caloundra Caloundra WestBaringaAuraPelican WatersCurrimundi View Caloundra
- Positive Behaviour Support Buderim Sippy DownsKawanaBirtinyaMountain Creek View Buderim
- Positive Behaviour Support Nambour Sunshine Coast hinterland:WoombyePalmwoodsYandina View Nambour
- Positive Behaviour Support Noosa NoosavilleTewantinNoosa HeadsPeregian View Noosa
- Positive Behaviour Support Gympie Mary ValleyCooloola CoastRainbow BeachTin Can Bay View Gympie
Meet the Capability Squad
Jade
Psychologist
Esther
Behaviour Support Coordinator (Behaviour Support Practitioner)
Vanessa
Psychologist / Behaviour Support Practitioner
Sheeba
Clinical Psychologist / Behaviour Support Practitioner
Aden
Psychologist
Caleb
Behaviour Support Practitioner/Social Worker
Regina
Behaviour Support Practitioner
Sarah
Behaviour Support Practitioner
Abril
Behaviour Support Practitioner
Jaye
Behaviour Support Practitioner
Julia
Behaviour Support Practitioner
Kallen
Behaviour Support Practitioner
Chloe
Behaviour Support Practitioner
Michelle
Behaviour Support Practitioner
Linda
Behaviour Support Practitioner
Katherine
Behaviour Support Practitioner
Zehra
Behaviour Support Practitioner
Dana
Behaviour Support Practitioner / Health Psychologist
Fabio
Behaviour Support Practitioner
Olivia
Behaviour Support Practitioner
Neecee
Behaviour Support Practitioner
Starting Soon
Behaviour Support Practitioner
Cindy
Behaviour Support Practitioner
Hannah
Occupational Therapist
Danielle
Occupational Therapist
Laura
Occupational Therapist
Monique
Senior Occupational Therapist
Jess
Occupational Therapist
Mari-louise
Occupational Therapist
Sarah
Occupational Therapist
Melissa
Occupational Therapist
Mikhaila
Occupational Therapist
Starting Soon
Occupational Therapist
Ramneet
Speech Pathologist
Deshnie
Speech Pathologist
Marisa
Speech Pathologist
Starting Soon
Speech Language Pathologist
Anthony
Physiotherapist
Frequently Asked Questions
Capability Support Services is a registered NDIS provider, registration number 4 JFXPAFQ, delivering Positive Behaviour Support across the Sunshine Coast from Caloundra to Noosa and inland to Nambour and Maleny. Sunshine Coast practitioner Linda is assessed at Advanced level and visits participants at home, at school and in the community.
Waitlists across the region can be long because the Sunshine Coast population has grown faster than local allied health services. Capability Support Services currently has capacity for new referrals and can usually complete intake within a few business days.
The NDIS Quality and Safeguards Commission recognises four practitioner levels: Core, Proficient, Advanced and Specialist. An Advanced practitioner is assessed as suitable to work with complex referrals, including participants with multiple restrictive practices, layered clinical presentations and high levels of risk.
A Functional Behaviour Assessment helps us understand the possible purpose or
function of a behaviour and the factors influencing it. We consider what happens
before, during and after the behaviour, as well as communication, sensory needs, health, environment, relationships, routines and other relevant factors.
This information helps us develop supports based on understanding rather than
assumptions.
A Behaviour Support Plan is an individualised plan that provides practical strategies for
supporting the participant. It may include proactive strategies, communication
supports, skill development, environmental changes and guidance about how others
can respond safely and consistently.
The plan is developed collaboratively and should evolve as the person's needs,
circumstances and goals change.
Intake is usually completed within a few business days of receiving a referral. Where there is immediate risk or a restrictive practice already in use, an interim behaviour support plan can be developed and lodged with the NDIS Commission ahead of the full assessment.
LOCATION
Servicing All Areas of Sunshine Coast
At Capability Support Services, together, we can create a brighter future for individuals with disabilities and their families.
